Jamie Glass Retires
RALEIGH, NC (October 13, 2016) In September of this year, Jamie Glass retired as Wake Technical Community College’s Associate Vice President for Corporate Solutions. From entry level to executive training, Corporate Solutions delivers on demand custom and tailored training. Leading this division, Jamie consulted with corporate clients to assess training needs, design professional development initiatives, and deliver job relevant training that results in long lasting benefits. With over 20 years of experience in higher education, Jamie had an extensive understanding of adult education and workforce development.
Previously serving as Vice President for Corporate and Continuing Education at Durham Technical Community College, Jamie led a division of more than 40 employees and managed an annual budget of over $2 million. In this role, she planned, coordinated, and evaluated the strategic activities of the division. Under her leadership, training programs were significantly expanded and operations were structured for efficiency and effectiveness.
Diligent and disciplined, Jamie is a natural leader whose talents were first forged during nine years of service in the North Carolina Army National Guard and the US Army. Positioned at Fort Bragg, NC, as the Regional Schools Coordinator; Jamie developed a regional training and education program that served a population in excess of 45,000 students across four states. She also served in the US Army Garrison Unit assigned to the Secretary of General Staff’s office with the XVIII Airborne Corps and Fort Bragg.
Jamie is also a philanthropist who volunteered for many charitable causes. She served as a Susan G. Komen Race for the Cure volunteer since 1997, shouldering important responsibilities in the organization. In 2007 and 2008 she served as Chair for the Race for the Cure and also on its Board of Directors. For her contributions Jamie received the National Promise of One Award in 2009.
In 2015, Jamie was honored with the Triangle Business Journal’s Women in Business Award. She is moving to Florida to enjoy her retirement. She will be sorely missed. For questions about training and/or Corporate Solutions, contact Lisa Wilson at 919-532-5813.
Wake Tech’s First Advanced Manufacturing Center Graduation
The Advanced Manufacturing Center graduated its first Industrial Automation Certificate Class on July 14. The eleven-member class completed 168 hours of training in mechanical, electrical, programmable logic controllers and pneumatics as it relates to automated industrial controls. The course revolves around building circuits from a schematic supplemented with online training from the Society of Manufacturing Engineers. The class was instructed by Jay Reaves.
Pictured above: 1st row, left to right: Jay Reaves, Bill Terrill, Steven Garner, Douglas Lethco, John Simpson, Matthew Harlesto. Second Row, left to right: Keith Bartlett, Jason Gossett, Quentin Artis, Mark Halstead, Stephen Warren, Rajendrakumar Lad, Christopher Richardson
Wake Tech’s Advanced Manufacturing Center is a 3,000-square-foot, one-stop shop which serves the training needs of Wake County businesses, industries, and individuals preparing for high demand careers by offering a full range of industrial courses with emphasis on automation, circuit board technology, and basic and advanced machining. For more information, contact Bill Terrill at firstname.lastname@example.org.
Corporate Solutions Exhibits at East Meets West
Morrisville, NC (April 16, 2016) Corporate Solutions exhibited at The East Meets West Festival which celebrates Morrisville, Wake County’s most diverse community, with a day of food, culture, and music from around the world. Pictured above is Kelly King, Operations Manager and Brian Johnson, Coordinator of Recruiting.
Kelly and Brian spread the word about Wake Tech’s campus coming to Morrisville in 2017! Read all about it here.
Corporate Solutions Attends Schulman Open House
Research Triangle Park, NC (October 27, 2015) Located at 10 Laboratory Drive in RTP, Schulman welcomed guests with a ribbon cutting and dedication ceremony. Attendees enjoyed light snacks and beverages and had a chance to win one of two $150 gift certificates to Angus Barn.
Schulman’s RTP space features state-of-the-art communication technology infrastructure, enabling robust and efficient discussions among Schulman’s diverse board membership, whose locations are spread across the continent. The technology hub helps Schulman staff communicate rapidly with clients and others within the organization in its unwavering commitment to deliver exceptional customer service.
Schulman IRB has been a leader in the protection of human research participants in the U.S., Puerto Rico and Canada since 1983. Schulman offers thorough, timely IRB review services – including dedicated review capabilities for all phases of research across all therapeutic areas – to clinical trial sponsors, CROs, investigators and institutions. Schulman also provides global consulting services through its joint venture partner Provision Research Compliance Services, offering comprehensive solutions to improve overall quality standards for clinical studies and data integrity, and to maximize the protection of human subjects. Fully accredited by the Association for the Accreditation of Human Research Protection Programs (AAHRPP), Schulman has an unparalleled clean audit history with the Food and Drug Administration (FDA).
King Presents at World’s Largest Software Conference
Raleigh, NC (September 29, 2015) Corporate Solutions’ Kelly King presented a session at Dreamforce, Salesforce’s annual conference, which was held in downtown San Francisco this month. Dreamforce brings together thought leaders, industry pioneers, and thousands of attendees for four high-energy days of fun, inspiration, networking, and giving back.
Kelly’s session, titled Corporate and Continuing Education: How Community Colleges are Innovating, focused on how Wake Tech used Salesforce to launch the Corporate Solutions program and how we’re managing our corporate and continuing education programs, contacts, and contracts today. We use it as a customer relationship management software as well as an operations tool. We have customized it to fit our specific needs and use add-ons to improve functionality.
“It was great to be considered an innovator and it was an honor to represent Wake Tech at a conference with 170,000 attendees!” Kelly reported.
NCCCAEA Celebrates Fifty Years
Raleigh, NC (September 29, 2015) The North Carolina Community College Adult Educators Association (NCCCAEA) celebrated its 50th anniversary at its annual conference on September 23-25. They rolled out the red carpet (literally) and each attendee had their photo taken in front of a commemorative back drop. The Duplin Winery provided the wine for a ceremonial toast.
Kelly King served as this year’s Conference Chair. He led the committee as they planned and executed a variety of sessions on program-specific topics as well as auditing, budgeting, and legislative updates.
The NCCCAEA is open to full-time or part-time Continuing Education instructors, administrators, and support staff employed in the North Carolina Community College System. Associate and honorary memberships are also available. The purpose of the Association is to provide leadership for the advancement of adult education in North Carolina; to vigorously promote the concept of continued, lifelong learning for all citizens; to promote sound management practices in the areas of the adult education curriculum, instructor training, certification, accreditation, and permanent record-keeping; and to encourage quality work performance and professionalism by all adult educators.
Corporate Solutions Participates in Blue Cross Blue Shield’s Professional Development Fair
DURHAM, N.C. (July 29, 2015) Corporate Solutions was invited to talk with BCBS’s employees about how it can help them take their careers to the next level. BCBS provides tuition reimbursement to all employees and supports continuing education activities. With this goal in mind, the Professional Development Fair is designed to introduce resources that can improve the capabilities of the workforce.
Corporate Solutions provides many opportunities to take advantage of this generous benefit by offering classes in the following areas:
- Agile Training (Certified Scrum Master Workshop, Agile Testing, etc.)
- Business Analysis Training (Business Analyst Fundamentals, Developing Requirements with Use Cases, etc.)
- Leadership and Management (Strategic Planning, Performance Evaluations, etc.)
- Process Improvement (Lean Six Sigma, Project Management, etc.)
King Earns MBA
RALEIGH, N.C. (May 11, 2015) Corporate Solutions’ Kelly King recently earned an MBA from East Carolina University. Congratulations, Kelly! Kelly is pictured above with proud wife, Misty.
Wake Tech’s Quick Facts 2013-2014:
Corporate Solutions Serves 1,454 Participants Last Fiscal Year!
Wake Tech served 28,564 students in curriculum (CU); 41,566 in continuing education (CE); and 15,865 students in an Algebra Review MOOC. Increase over 2012-2013 in green; Decreases in red
- 15,370 ( 2.8%) enrolled students already have a BA degree or higher (22% of total student body)
- 13,790 (8.3%) students were awarded some form of financial aid assistance – Total: $89,560,802 (9.1%) $6,495 (0.7%) average per student
- 3,108 (15%) students graduated from Wake Tech with an associate degree, diploma, or certificate.
- Since Wake Tech began awarding degrees in 1963, over 47,035 (7.1%) individuals have earned an associate degree, diploma, or certificate through Wake Tech.
- In 2013-2014 Wake Tech awarded 976 (-4.2%) GEDs and 74 (64.4%) Adult High School diplomas.
- Since Wake Tech began awarding degrees in 1963, over 22,500 (4.4%) individuals have earned their GED through Wake Tech and over 2,600 (2.8%) individuals have earned their Adult High School diploma.
- In 2013-14 Wake Tech provided basic skills courses to 7,380 individuals. (-12.2%)
- In 2013-14 Wake Tech offered 6,577 CU; 6,816 CE; 13,393 total class sections (7.4%). Some examples are:
- Computer Information Technology (CIT) 777
- English (ENG) 671
- Math (MAT) 573
- Applied Engineering Technology (AET) 477
- Health Occupations 273
- Fire Services (FIP) 1,032
- Law Enforcement (CJC) 858
- Human Resources Development (HRD) 706
- Basic Skills Program 477
271 Wake Tech graduates (Associate in Arts, Associate in Science, & Associate in Applied Science) (2011-12) had an overall average GPA of 2.94 after their first year (2012-13) at a UNC System institution compared with UNC native juniors’ overall average GPA of 2.92
522 Wake Tech students (who earned at least 30 semester hours at Wake Tech in 2011-12) transferred to a UNC System institution in 2012-13. These students had an average GPA of (2.82) compared with native UNC sophomores (2.83) after one year at a UNC institution.
2013-2014 Grants Development Report
Each year, Wake Technical Community College submits grant proposals to federal, state, and other funding sources to support innovative initiatives college wide. During the 2013-14 fiscal year, Wake Tech received grants for 21 projects totaling $4.4 million included the following Wake Tech initiatives:
- U.S. Department of Labor for the creation of a two year degree program in Mission Critical Operations.
- National Science Foundation for the incorporation of Additive Manufacturing 3D Printing technology into seven high enrollment courses.
- Duke Energy Foundation for manufacturing automation processes equipment to support the Mission Critical Operations program.
Workforce Continuing Education
- Business and Industry Division: Employees Trained – 3,026 students / 21 companies / 233 course sections
- Corporate Solutions Division: Employees Trained – 1,454 students / 10 companies / 386 course sections
- Small Business Center – 1,735 participants
Enrollment and FTE
|Headcount Budget FTE Non-Budget FTE|
|Curriculum 28,564 15,077 1,682|
|Continuing Ed 41,566 3,200 179|
Student Enrollment by Race
|CU Ed Con Ed US Census Wake County 2013 Estimate|
|Asian 4.4% 4.9% 6.1%|
|Black 27.8% 26.2% 21.4%|
|Hispanic 9.1% 12.6% 10.0%|
|Other 7.7% 4.6% 3.2%|
|White 50.9% 51.7% 59.3%|
Number of Curriculum Programs
|Associate Degree Programs 67|
|Diploma Programs 26|
|Certificate Programs 125|
Number of Graduates
|Year Degree Diploma Certificate Total|
|2013-14 1,893 212 1,003 3,108|
Student Enrollment by Gender
|Curr Ed Cont Ed Overall|
|Female 55.21% 49.01% 51.56%|
|Male 44.79% 50.99% 48.44%|
|Curr Ed Cont Ed Overall|
|Female 29 39 34|
|Male 27 38 32.5|
Congratulations, Jamie Glass!
DURHAM, N.C. (March 31, 2015) Corporate Solutions’, Jamie Glass was honored at the Triangle Business Journal’s Women in Business Awards. The event was held at the Sheraton Imperial in Durham and celebrated some of the most accomplished women in the Triangle. Ann Goodnight received the Lifetime Achievement award for her “unwavering commitment to education” .
Wake Technical Community College Drives North Carolina DMV Customer Satisfaction
“I recently moved up from SC and had to register my vehicle back in October. Went to Buck Jones location. There was a line, but they kept it moving nicely and I was in and out in about 15 minutes. The person who helped me was efficient and very pleasant (this seemed to be a common theme from the other reps as well). Thanks for the great service!” – Tom M.
Read all about it here!
Happy Holidays from Corporate Solutions!
Ribbon-Cutting Celebrates Newest Building on Wake Tech’s Main Campus
RALEIGH, N.C. (December 4, 2014) – Wake Tech Community College officially opened its newest building on Main Campus today, with a ribbon-cutting ceremony. Elected officials, business leaders, college trustees and educators joined Wake Tech President Dr. Stephen Scott to celebrate the opening of Montague Hall. The new administration/classroom building honors Harvey L. Montague, the longest-serving member of the Wake Tech Board of Trustees and its current chair, as well as his wife, Texanna. Montague Hall was constructed by Balfour Beatty to help Wake Tech meet the community’s growing demand for education and training.
“Montague Hall will help us expand our commitment to the people of Wake County,” said Dr. Scott. “Wake Tech helps companies grow and create jobs – and we help people begin or transform their careers. We are changing lives every day.”
“This is a proud moment for the Montague family,” said Harvey Montague. “We are thrilled to be able to contribute to the mission of Wake Tech, which is jobs, jobs, jobs.”
At approximately 48,000 square feet, Montague Hall houses the administrative offices for Curriculum and Continuing Education Services, the President’s Office, the Wake Tech Foundation, Human Resources, Communications, the Business Office, and Facilities Wake Tech’s previous administrative building holding hall is being renovated and reverted back to its original purpose: a classroom building to serve more students.
Montague Hall was designed and built to meet LEED (Leadership in Energy and Environmental Design) Silver certification standards from the U.S. Green Building Council. It includes many features designed to increase sustainability, including drought-resistant landscaping, low-flow faucets, and sensors that turn lights off and on.
Self-Organized Teams: No Longer Just for Software Developers
At the very foundation, the cornerstone of Agile is the concept of self-organization. At the core of self-organization is trust. To learn about Agile practices, join ASPE, Inc. for a free, two-hour event on Thursday, January 22, 2015 from 11 a.m. to 1 p.m. Register now!
Looking for a way to utilize your company’s educational tuition assistance program?
Look for Corporate Solution’s advertisement in the December edition of Business North Carolina.
NCWorks Career Center Opens
Raleigh, NC (October 22, 2014) – Governor Pat McCrory and Commerce Secretary Sharon Decker participated in the grand opening of a new Wake County NCWorks Career Center. This latest career center joins others in offering programs that help employers find qualified workers and people find jobs and training programs. Through the NCWorks initiative, partners will create a stronger alignment of services and resources to meet the workforce needs of businesses, connect North Carolinians to technical training and quality careers, and use data to monitor and assess program outcomes. “Our NCWorks Career Centers can help businesses find skilled workers, offer grants for on-the-job training, and set-up hiring events or workshops,” said Secretary Decker. “We are focused on making the best match between employers and job seekers.” NCWorks online regularly gets more than 5 million page views a week, with more than 519,000 job seekers registered with the system to apply for jobs and see how well their current skills match what employers are looking for. The new career center is operated by the Capital Area Workforce Development Board, whose members include representatives from businesses, economic development agencies, education, organized labor, public assistance agencies, and community-based organizations. The state has 36 certified career centers. During the grand opening, the governor highlighted the success of the Capital Area Workforce Development Board in helping connect people like Brian Yawn with a job. Yawn, a veteran and first lieutenant in the National Guard, had been out of work for a year. He worked with a veteran specialist to find a job and now has a full-time job at the Cavalcorp Halfway House. Governor McCrory also highlighted the 1,000 in 100 workforce development initiative where teams in all 100 counties are currently interviewing 1,000 businesses to find out how workforce systems can better serve employers. In Wake County, NCWorks teams have talked to businesses such as DB Global, Lenovo and Butterball. For more information about NCWorks, visit http://www.nccommerce.com/ncworks.
Citrix Opens New State-of-the-Art Office in Downtown Raleigh
RALEIGH, N.C.–(October 13, 2014)– Last week, Citrix® announced the grand opening of its new office in the warehouse district of downtown Raleigh. Citrix transformed an abandoned warehouse into a 170,000 square-foot new-generation modern workplace designed to stimulate creativity, collaboration, productivity, and employee engagement. The environmentally-forward workplace design, combined with Citrix Mobile Workspace™ technologies, embodies and underscores the company’s core vision of the mobility-transformed business that allows people to work better and live better. The unique spaces in the workplace range from open booths in high-traffic areas that invite passersby to spontaneously collaborate; to conference areas made out of retrofitted transatlantic shipping containers; to meeting spaces in a rooftop garden that remove the employee from the day-to-day frenzy of the office environment and inspire creativity. This new workplace, integrated with Citrix technologies, is an expression of what business customers need: new levels of flexibility to drive change; creative space to amplify collaborative, design-led thinking; support for a culture of work-life balance and healthy lifestyles that enable greater employee engagement. About Citrix Citrix (NASDAQ:CTXS) is a leader in mobile workspaces, providing virtualization, mobility management, networking and cloud services to enable new ways to work better. Citrix solutions power business mobility through secure, personal workspaces that provide people with instant access to apps, desktops, data and communications on any device, over any network and cloud. This year Citrix is celebrating 25 years of innovation, making IT simpler and people more productive. With annual revenue in 2013 of $2.9 billion, Citrix solutions are in use at more than 330,000 organizations and by over 100 million users globally. Learn more at www.citrix.com.
Applications for Training Grants are Being Accepted
Raleigh, NC (October 1, 2014) The NCWorks Incumbent Worker (NCWorks IW) Training Grant is a competitive training grant through which qualifying businesses can address employees’ skill gaps and impact company stability. These skills gaps can be a result of a worker’s changing responsibilities/requirements in her/his job, or for a worker whose job may potentially be eliminated and skill upgrading is needed to accept new responsibilities. The NCWorks IW training would result in increased knowledge, certifications, or value to the company. The Capital Area Workforce Development Board is accepting NCWorks IW applications from employers through October 20, 2014. If you are interested, please contact us at 919-532-5813 or by email.
Employers Will Get Governor’s Ear During “1000 in 100” Launch
Raleigh, NC (September 25, 2014) Citing the need for educators and business leaders to work hand-in-hand to provide training that will equip workers with skills that are in-demand, Governor Pat McCrory launched the “1000 in 100” workforce development initiative. The initiative is a fact-finding tour in which local workforce development teams will visit 1,000 businesses throughout North Carolina’s 100 counties during the next 100 days to learn the skill sets the state’s economy demands. The “1000 in 100” initiative is part of the new NCWorks program which essentially put all of the state’s workforce development efforts under one roof. The governor kicked off the “1000 in 100” listening tour at DB Global Technology Inc., a wholly-owned subsidiary of Deutsche Bank, developing proprietary software solutions for the bank’s Group Technology & Operations division, where he and Commerce Secretary Sharon Decker listened to the concerns of company officials in finding, hiring and retaining skilled workers. DB Global has worked closely with Wake Tech to provide prospective workers JAVA as well as leadership training. The information gathered from the “1000 in 100” initiative will be combined with other research. Governor McCrory said the data will guide continued streamlining of workforce development under the NCWorks program.
Corporate Solutions on Hand for Jobs Announcement
Cary, NC (September 18, 2014) HCL Technologies is bringing a 1,237-job expansion to Cary. The information technology company has chosen the Triangle to set up a new global development center. The Global Development Center will be a brand new facility, where staff will both research and develop software applications. The jobs will average $51,653 in annual salaries. The move means a $9 million investment — $6 million of that will be in real property construction.
Corporate Solutions Celebrates Cary Chamber of Commerce’s 52nd Annual Banquet
CARY, NC – (September 4, 2014) – The Cary Chamber of Commerce held its 52nd Annual Banquet on September 3rd at Prestonwood Country Club. Three outstanding community leaders were presented with prestigious awards and keynote, Sharon Decker, NC Department of Commerce Secretary, spoke to a sold-out crowd. Secretary Decker announced that the new Economic Development Partnership of North Carolina will be headquartered at 15000 Weston Parkway in Cary. This is the newly privatized segment of the Department of Commerce that will be responsible for all of the marketing and recruitment for the entire State. This annual event is one of the highlights for its chamber members and included the passing of the gavel from Board Chair, Frank Shell of NewBridge Bank to incoming Board Chair, David Booth of Wells Fargo Bank.
Corporate Solutions Attends Vernon Malone College and Career Academy Ribbon Cutting
RALEIGH, N.C. (August 8, 2014) - Dr. Stephen Scott, President of Wake Technical Community College, joined school and county leaders for the opening of the Vernon Malone College and Career Academy in Raleigh today. The Academy, a partnership between Wake County Public Schools and Wake Tech, prepares high school students for high-demand, technical careers as part of their high school graduation credits. It will also serve as instructional space for Wake Tech during the evening hours. “Through the years the Wake County Board of Commissioners has understood the importance of investing in quality public education,” said Wake Board of Commissioners’ Chair Phil Matthews. “Our public education is considered top notch, which has resulted in families moving to the area, which in turn, helps our local economy grow and thrive.” Built in a former Coca-Cola bottling plant, the school can accommodate 700 students. In addition to traditional classrooms, the school includes a library, a dining commons and multipurpose space. It also includes labs for ten technical training programs including air conditioning, heating & refrigeration, automotive collision repair, biopharmaceutical technology, cosmetology, electrical systems, geospatial information systems, nursing assistant, plumbing, simulation & game development, and welding. Classes in the technical programs will be taught by Wake Tech instructors. “Opening this school shows the powerful impact we can have for our community when we work in partnership,” said Wake Board of Education Chair Christine Kushner. “This school provides a place for our high school students and community college students to build skills and earn college credit.” “It’s critical that we help students build the skills they need to get jobs – good jobs, in fields that are in high demand and will continue to be,” said Dr. Stephen Scott, President of Wake Tech. “This Academy will prepare students for college, while giving them a jump start on a rewarding career.” The academy is named after long-time educator and community leader, Vernon Malone. Malone served as Vice-Chair of the Interim Wake Board of Education and was named Chair of the first merged Wake County Board of Education in 1976. Malone was elected to the Wake County Board of Commissioners in 1984 and served until 2002, serving as chair for five years. He served as a member of the North Carolina Senate for four sessions of the General Assembly where he was on the Appropriations Committee on Education/Higher Education and the Committee of Education/Higher Education.
Heaton Becomes a Microsoft Office Specialist
RALEIGH, NC – (July 30, 2014) – Congratulations are in order for Lillian Heaton who is now a Microsoft Office Word 2010 Specialist. She earned this recognition by successfully completing an exam which measures how well the core-level user can navigate Microsoft Office Word 2010 software at the feature and functional level and their familiarity with and knowledge of at least 80 percent of the features and capabilities of the software. The core-level user can use Microsoft Office Word 2010 to create and edit professional-looking documents for a variety of purposes and situations.
The State of Morrisville
MORRISVILLE, N.C. (July 17, 2014) – Jamie Glass, Associate Vice President for Corporate Solutions and Rita Jerman, Senior Vice President for Enrollment & Student Services and the Dean for the RTP Campus attended The State of Morrisville annual forum. Guest speakers included Morrisville Mayor Mark Stohlman and Wake County Manager Jim Hartmann. To view their economic development presentations, please visit the Morrisville Chamber of Commerce.
Corporate Solutions Attends Ribbon Cutting
RALEIGH, N.C. (July 2014) – Corporate team building events now reach new heights with a newly opened $2.5 million expansion at Triangle Rock Club. With 17,000 additional square feet of climbing terrain and 55-foot walls, Triangle Rock Club now boasts the tallest indoor climbing in North Carolina. Whether looking to boost morale, foster cooperation, improve communication, or enhance self-confidence, Triangle Rock Club has your team covered. Conveniently located near the Research Triangle Park, if you are seeking adventure in your corporate team-building portfolio, contact email@example.com to learn more.
Corporate Solutions on Hand for Today’s Job Announcement
RALEIGH, N.C. – July 16, 2014 – Merz North America will establish its headquarters in Raleigh, North Carolina, officials announced at a press conference with Gov. Pat McCrory. The global pharmaceutical company – part of the Merz Pharma Group, with affiliates in 18 countries around the world – will move operations from current headquarters in Greensboro and from elsewhere in the U.S. The relocation will take place in a phased approach over the coming year. Merz has executed a lease at 6501 Six Forks Road for 60,000 square feet, which will be custom-built to meet the company’s needs today and for future growth. The new headquarters is expected to house 250 employees, including 50 net new jobs to the state of North Carolina. “Today’s announcement is another example of how companies recognize everything North Carolina has to offer – from the exceptional workforce to the high quality of life,” said North Carolina Gov. Pat McCrory. “Our community colleges and universities are second to none and will provide a dedicated, hard-working and talented workforce for Merz.”
Corporate Solutions Team Completes the Lean Six Sigma Yellow Belt Certification
RALEIGH, N.C. – The Corporate Solutions team successfully completed the Lean Six Sigma Yellow Belt Certification. Lean Six Sigma is a business and data-driven, disciplined approach to reducing waste and minimizing defects in any type of process (be it manufacturing or services). Lean Six Sigma focuses on reduction of waste, increased profitability, and customer satisfaction. It is a method of integrated management used by organizations to more effectively and efficiently meet the needs of their customers and other interested parties. The yellow belt designation is given to professionals who have been trained on the basic principles involved with this managerial concept.
Corporate Solutions Attends Dedication Ceremony
RALEIGH, N.C. (June 2014) – Wake Tech’s well-known, state-of-the-art Health Sciences Campus, adjacent to WakeMed in Raleigh, has a new name: College officials dedicated the Perry Health Sciences Campus to honor Jim Perry, Chair of Wake Tech’s Board of Trustees, and his wife, Becky. The Perrys have been longtime supporters of health sciences programs at the college. Jim Perry, former CEO and current Chairman of the Board of Waste Industries, was appointed to the Wake Tech Board of Trustees by the Wake County Board of Education in 2002. He became chairman in 2008 and has presided over the college during a period of unprecedented growth. During his tenure, Wake Tech has doubled student enrollment and become the largest of North Carolina’s 58 community colleges. Jim Perry was the motivating force behind the significant financial support Waste Industries has provided annually to Wake Tech since 1996. Becky Perry, who dedicated her career to nursing, shares her husband’s commitment to Wake Tech and has guided the couple’s support of the health sciences education programs.
Talon and Corporate Solutions Volunteer at the Susan G. Komen Race for the Cure
Corporate Solutions Introduces New In-Demand Online Programs Developed by the Nation’s Top Universities
RALEIGH, NC – (June 16, 2014) – Through a strategic partnership with University Alliance Continuing Education, Corporate Solutions now offers online, professional education programs developed by top-ranked universities including Villanova University, Michigan State University, and the University of San Francisco. Exploring today’s most in-demand business topics, these interactive courses are an ideal way to distinguish yourself with the essential skills for meeting your career goals – whether you’re looking to advance in your current position, change jobs or rebound after a layoff. Many of the courses prepare you for industry certification, which is a proven way to boost your salary, marketability and job security. Expert-based and university-backed, these 100% online courses enable you to access the brightest minds and expand your skills whenever and wherever it’s convenient for you. Topics include: Contract Management, Leadership, Business Administration, Supply Chain Management, and Business Process Management. For more information please contact Lisa Wilson or visit the partner page.
Corporate Solutions Announces Partnership with The Center for Legal Studies
RALEIGH, N.C. (June 10, 2014) – Corporate Solutions announces its partnership with The Center for Legal Studies. With this partnership in place, legal courses are now available online. The curriculum is updated regularly to maintain pace with newest trends in the legal industry. Lauded for quality content and ease of use, online courses created by The Center for Legal Studies were awarded top honors by Thomson West Publishing International. To learn more about the courses available, contact Lisa Wilson or visit the website.
Wake Tech Sponsors Pinnacle Awards
RALEIGH, N.C. (May 28, 2014) – Wake Tech proudly sponsored the Job Creation/Workforce Development Award at The Greater Raleigh Chamber of Commerce’s 2014 Pinnacle Business Awards Luncheon. Winners included: Michael & Son Services of NC (Small-size Business) Chesapeake Pharmaceutical & Healthcare Packaging (Medium-size Business) Red Hat, Inc. (Large-size Business) Dr. Stephen Scott presented the awards to the deserving businesses. Hundreds of local professionals and business leaders attended the luncheon to honor outstanding small, growing, and established companies.
Corporate Solutions Announces Partnership with ASPE
RALEIGH, N.C. (May 21, 2014) – Corporate Solutions announces its partnership with ASPE, a leader in expert-led and cutting edge training. Each year ASPE trains more than 20,000 people across the globe in public classroom live online, or onsite course sessions. Encompassing six unique divisions – ASPE-SDLC, ASPE-Information Technology, ASPE-ROI, ASPE-Evolve, ASPE-Energy, and the American Health Sciences Institute – ASPE teaches people and companies the skills they need for business and technology success. To learn more about the availability of ASPE classes, contact Lisa Wilson for more information at 919.532.5813 or email.
College Breaks Ground on First Bond Project
RALEIGH, N.C. (April 15, 2014) – Wake Tech broke ground today on the first of four new instructional buildings at the Northern Wake Campus. Due to the threat of rain, the ceremony took place indoors, complete with shovels and sand! Elected officials, business leaders and educators participated in the ceremony to mark the start of projects that will be constructed with funds from Wake County’s 2012 bond referendum, which passed by an overwhelming 73%. The projects include Building F, an 782-space parking deck, a regional energy plant, and two pedestrian bridges, which will be completed in 2015. Corporate Solutions team members, Lillian Heaton and Lisa Wilson, attended the unique groundbreaking!
2014 Culinary Arts Showcase
RALEIGH, N.C. (April 2, 2014) – The Raleigh Convention Center sizzled this week – with Wake Tech’s Culinary Arts Showcase! The annual event brought together culinary students, professional chefs, and food lovers of all kinds. Competitors from across the Southeast and Mid-Atlantic put their skills to the test in one of the country’s largest American Culinary Federation (ACF)-sanctioned cooking and baking competitions. Top Triangle chefs Ashley Christensen and Daniel Benjamin, among others, judged the creations of students in baking and pastry arts. More than 2,000 people turned out for the 2014 Culinary Arts Showcase. They enjoyed the cooking challenge, ice carving, food demos, restaurant samples, and hands-on activities for children. Proceeds from the event benefit the Wake Tech Culinary Arts fund. The Culinary Arts Showcase started in 1994 as an end-of-year project for students in Wake Tech’s associate degree programs in Culinary Arts and Baking & Pastry Arts. http://culinaryartsshowcase.waketech.edu.
Dude Solutions Makes Big Announcement
CARY, NC (February 3, 2014) – Dr. Stephen Scott, president of Wake Technical Community College, Associate VP Jamie Glass, and others were on hand to participate in Dude Solutions’ big announcement on Monday morning. Dude Solutions, a software company, announced that it plans to hire up to 100 employees this year, after receiving an investment commitment of up to $100 million from giant private equity firm Warburg Pincus. Dude Solutions’ flagship business is SchoolDude, which offers 25 different software applications over the Internet – a business model called software-as-a-service – that help school districts and universities manage their facilities and information technology operations. Dr Scott, said the school has been “a satisfied customer” of SchoolDude for seven or eight years. “I will tell you, on our campus, SchoolDude has become the generic name for a work order,” Scott said. “When somebody needs a work order done, they say, ‘I’ve got to do a SchoolDude.’” Dude Solutions’ announcement of the Warburg investment and its job creation plans attracted a group of local dignitaries including Gov. Pat McCrory . “This is exactly what we need in North Carolina and what we’re trying to encourage in North Carolina,” McCrory said.
Corporate Solutions Adds New Programs
RALEIGH, NC (January 14, 2014) Corporate Solutions has recently received certification as an Official Registered Provider of Command Spanish®, Inc. language and cross-cultural training programs. Command Spanish®, Inc. is the nation’s leading provider of occupational Spanish language and cross-cultural training and materials. As an Official Registered Provider, we can offer on-site, job-specific Spanish language and cross-cultural training in such diverse areas as nursing, law enforcement, dentistry, public safety, construction, hospitality, banking, office management, warehousing, manufacturing and retail sales. The programs are all non-grammar based. No previous Spanish experience is necessary to enroll in Command Spanish® courses, which are low-stress, occupational-specific, and last between 8-24 hours. To learn more about the availability of Command Spanish® classes, contact Lisa Wilson for more information at 919.532.5813 or email.
Wake Tech Opens a New Energy Training “House”
ZEBULON, N.C. — (December 3, 2013) Today Wake Tech dedicated its newest training facility – a 300-square-foot house built to provide hands-on training for jobs in sustainable energy – at its Eastern Wake Education Center in Zebulon. The small house, complete with a kitchen, bathroom, and multi-level attic, is an Energy Auditing Lab. It was constructed with intentional energy deficiencies to serve as a laboratory and testing facility for students learning how to perform energy audits – to help homeowners determine where they are wasting energy and money. Students in Wake Tech’s Residential Building Analyst and Building Envelope Specialist program will learn how to check for leaks, examine insulation, inspect furnaces and ductwork, perform blower door tests, use an infrared camera to check for energy loss, monitor carbon monoxide, and inspect combustible appliances. Details: The new lab is approved as Field Test Center by the Building Performance Institute, Inc. (BPI). Students who pass the field tests can become BPI-Certified. The open house included demonstrations of energy auditing equipment and opportunities for visitors to try their hand at auditing. Wake Tech’s Residential Building Analyst and Building Envelope Specialist program is offered through the college’s Continuing Education Division. Classes begin in the spring. For more information, visit greentechnology.waketech.edu.
MetLife Breaks Ground
Cary, N.C. (November 1, 2014) Insurance giant MetLife Group Inc. broke ground Friday on a technology hub planned for Cary, and officials said about 1,000 of the 1,300 jobs at the complex would be local hires. The company announced in March that it would invest $125.5 million to consolidate its technology operations in Cary and its U.S. retail business campus in Charlotte. The two moves are expected to bring 2,600 jobs to North Carolina in the next three years.
RALEIGH, NC (October 4, 2013) Corporate Solutions gets hands-on with Google Glass in Bay 7 of the American Tobacco Campus at the launch of a nationwide tour showcasing the wearable computer with an optical head-mounted display. Recently recognized as one of seven tech hubs in the United States and Canada, the American Underground was honored to host this first public event.
Honors Given to Corporate Solutions Team
RALEIGH, NC (October 2, 2013) While attending the North Carolina Community College Adult Education Association’s (NCCCAEA) annual conference in Greenville, NC, Associate Vice President, Jamie Glass (left) was honored in recognition of her dedication and service as the Senior Continuing Education Representative of the NCCCAEA during 2011-2013. Kelly King (right) has also been selected as the co-chair of the 2014 NCCCAEA conference planning committee.
Secretary Elaine Marshall Speaks To Cary Chamber of Commerce
RALEIGH, NC (September 19, 2013) Secretary Marshall speaks of great things to come for women at today’s Cary Chamber of Commerce Business of Women Luncheon.
From left to right: Lori Bush, At Large Representative, Cary Town Council, Gale Adcock, Mayor Pro Tem, Cary Town Council Elaine Marshall, North Carolina Secretary of State Jamie Glass, Associate Vice President, Corporate Solutions, Wake Technical Community College Judy Fourie, President, J. Fourie & Company and Foundation Board Member, Wake Technical Community College
Supporting Our Veterans
RALEIGH, NC (September 13, 2013) Corporate Solutions attended the Veterans Summit on Wake Tech’s campus to share information about the Military Spouse Career Advancement Account (MyCAA), an education benefit for military spouses. This workforce development program provides up to $4,000 of financial assistance to eligible military spouses who are pursuing a license, certification or Associate’s degree in a portable career field and occupation. For additional information on the MyCAA program, or to find out if you qualify, please contact firstname.lastname@example.org.
Technology Leaders – Take Note!
RALEIGH, NC (September 18, 2013) Corporate Solutions announces the release of a new Salesforce class geared towards technology leaders called “Salesforce and Force.com for Technology Leaders (SPTL-101)”. The class is targeted at technology leaders such as CTO’s, CIO’s, directors, managers and software architects who would benefit from a deeper understanding of the platform but do not need to know all the intricate details of the technology. “Cloud technology such as Salesforce is rapidly changing the way companies develop and deploy corporate applications.” said Steve Wasula, President of Stony Point. “In many large organizations, the technology leadership team stopped doing hands-on technical work before the Cloud even existed. This class gets them up to speed and comfortable with the cloud concepts so they can more effectively manage projects and their teams.” Those interested in attending this class or other classes offered by Corporate Solutions can register with Wake Tech online at Non-Credit Courses.
Corporate Solutions Attends 125th Annual Meeting of the Greater Raleigh Chamber of Commerce
RALEIGH, NC (September 12, 2012) Jamie Glass and Lisa Wilson attended the Raleigh Chamber of Commerce’s Annual meeting this week. In addition to celebrating the 125 year anniversary, the gavel was passed from Jim Captain of Credit Suisse, to the new chair, Richard Urquhart of Investors Management Corporation. The keynote was delivered by Daniel Pink, author of several provocative, best-selling books about the changing world of work, including “Drive,” “A Whole New Mind,” and “To Sell is Human: The Surprising Truth About Moving Others.” An overview of the year’s accomplishments was presented which included the successful passing of the $200 million Wake Tech bond in November. Wake Tech will use the funds to address its high-priority needs including three new instructional buildings on the Northern Wake Campus, an expansion of the Public Safety Education Campus, renovations and repairs on Main Campus, and the first three buildings on its new RTP Campus. And finally, the children of the late Senator Vernon Malone accepted the A.E. Finley Distinguished Service Award on his behalf.
The Corporate Solutions Team Attends 9/11 Commemoration and Wake Tech’s 50th Anniversary
Raleigh, NC (September 12, 2013) The Corporate Solutions team attended the dual purpose event on 9/11 to honor those who lost their lives 12 years ago on that tragic day. Speakers for the event included Dr. Stephen C. Scott, president, Wake Technical Community College; Phil Matthews, Wake County Commissioner; and Lisa Bender, Tunnel to Towers Foundation Assistant Regional Director. Several individuals who were first responders in New York on that day were recognized. Fallen heroes were honored by the Placement of Roses at Wake Tech’s Memorial Wall. It was also a day to celebrate Wake Tech’s 50th anniversary and its outstanding public safety education program. Public safety officials spoke to the audience about the past, present, and future of first responder and public safety training and the collaboration developed between Wake Technical Community College and public safety agencies. The event included tours of the campus and spectators were given the opportunity to see the facility’s emergency simulators in action.
Corporate Solutions Attends Cary Chamber of Commerce 2013 Annual Banquet
CARY, NC (September 6, 2013) Jamie Glass attended the Chamber’s Annual Banquet this week and had the pleasure of hearing Pat McCrory, NC Governor, as the keynote speaker. The address included “a conversation” between Tamara Barringer, NC Senator, District 17 and the Governor. Wake Technical Community College was specifically mentioned by the Governor when he spoke about the Department of Commerce and the Department of Public Instruction partnering to promote vocational training and workforce development within our schools and colleges.
Also speaking at the banquet was Ed Fritsch, the CEO of Highwoods Properties, who announced that his company will invest about $110 million in building a headquarters for the insurance giant MetLife. MetLife is expected to employ at least 1,200 people at the which is to be a hub for its Global Technology & Operations unit.
In other events, Kathy Burns, Chair of the Chamber, ended her year of service and passed the gavel to the incoming chair, Frank Shell. There was also a Special Awards Presentation with the Ambassador of the Year Award presented by Becca Smith to Alison Guthrie. Cary Mayor Harold Weinbrecht presented the Business of the Year to Highwoods Properties. The final award, Citizen of the Year, was presented by Steve Zaytoun to the Stephens brothers for all of their work and business integrity as part of Cary Oil Company.
Over 400 attendees enjoyed a social hour followed by dinner at the sold out event which was held at the Prestonwood Country Club.
Enhanced Salesforce Training Now Available
RALEIGH, N.C. (August 26, 2013) Corporate Solutions announces the release of Stony Point’s newest version of “Introduction to Salesforce Administration & Configuration (SPADM-203)”. In order to help aspiring administrators keep pace in the ever evolving Salesforce environment, the Summer ’13 version has been updated with improved content, enhanced exercises, and 120 new supplemental exam questions. Training has also been extended by a full day, providing more time for students to grasp important concepts and receive personalized feedback from the instructor as they progress.
“Our customers asked for more comprehensive material that will better prepare them to work with Salesforce and also prepare for the exams.” said Steve Wasula, President of Stony Point and author of the class. “We feel the Summer ’13 version of Introduction to Salesforce Administration & Configuration delivers what our customers want.” Those interested in attending this class or other classes on Salesforce, can register online at Non-Credit Courses.
Corporate Solutions Attends Opening of Wake Tech’s New Medical Training Facility
Instructional Building and Parking Deck Enhance Training at Health Sciences Campus
RALEIGH, N.C. (August 28, 2013) – A realistic nursing simulation suite, hospital-sized radiography labs, and an EMS ambulance bay are just some of the state-of-the-art training features in the newest building on Wake Tech’s Health Sciences Campus adjacent to WakeMed. Educators, architects and elected officials gathered on Tuesday, August 27, for a ribbon-cutting ceremony for the $20 million facility, named Health Sciences Building 2. It is the fourth instructional building on the campus and was built to meet LEED Gold standards for environmentally-responsible construction. Dignitaries in attendance were: Dr. Stephen Scott, Wake Tech President; Jim Perry, Chair, Wake Tech Board of Trustees; Joe Bryan, Chair, Wake County Board of Commissioners; and, Dr. Bill Atkinson, CEO, WakeMed Health and Hospitals The Health Sciences 2 Building and adjacent 500-space parking deck were built with 2007 bond funds. They will enable Wake Tech to provide advanced training for nurses, x-ray technicians, and MRI/CT technicians. The innovative nursing simulation suite has four patient rooms, two control rooms and three debriefing rooms. The environmentally-friendly building has a green roof and outdoor patio. It also includes an expanded Student Services area, campus bookstore, student lounge and student study spaces.
Corporate Solutions Attends Hagan’s Announcement
GARNER, N.C. (August 20, 2013) U.S. Senator Kay Hagan today announced the creation of her new Manufacturing Advisory Committee. The Manufacturing Advisory Committee will advise Senator Hagan on legislative issues and assist her in the development of policy proposals to support North Carolina’s manufacturing industry, which is the fourth largest in the country. Hagan announced the Committee after a tour of Pergo Flooring in Garner, which has a partnership with Wake Technical Community College to train workers
To read more about Senator Hagan’s advisory committee, click here.
Corporate Solutions Volunteers with Race for the Cure®
RALEIGH, N.C. (June 10, 2013) – Members of Wake Tech’s Corporate Solutions and Talon, Wake Tech’s mascot, volunteered to help with the Triangle’s Race for the Cure® which was held on Saturday, June 8, 2013 at Meredith College in Raleigh, North Carolina. Jamie Glass chaired the One-Mile Run/Fun Walk and Kelly King volunteered on the committee. The One-Mile Race Chair and Committee are responsible for: – Confirming the emcee, Mr. Chuck Kaiton, the Voice of the Hurricanes. – Confirming the pace car and grand marshal, Stormy from the Carolina Hurricanes. – Coordinating with other committees for emcee script, grand marshal, volunteers, and race course. – Working logistics for race signage, placement of volunteers, water station volunteers, speaker system, emcee placement and script. – Sweep course for trash and participants. In addition, on Friday, June 7, Kelly unloaded boxes of participant t-shirts, set up Race City, fenced in Kids Zone, positioned 50+ metal barriers around the campus, and directed traffic on Saturday. This is Kelly’s second year volunteering with the race, and Jamie has been volunteering for this event for 16 years. About Susan G. Komen Nancy G. Brinker promised her dying sister, Susan G. Komen, she would do everything in her power to end breast cancer forever. In 1982, that promise became Susan G. Komen for the Cure® and launched the global breast cancer movement. Today, Susan G. Komen is the boldest community fueling the best science and making the biggest impact in the fight against breast cancer. Susan G. Komen Race for the Cure® is their major fundraising event of the year that celebrates survivorship; honors those who have lost their battle, and most importantly, raise funds and awareness for the fight against this life threatening disease. Why Race? Because every 74 seconds a life is lost to breast cancer. What is the Race? It’s an opportunity to raise critical funds and awareness, celebrate survivors, and honor those who have lost their battle. Who can participate? Anyone! Join as a runner, walker, volunteer, or donor. Where does the money go? 75% serves women in our community. 25% funds global research to find the cure. For more information, visit: http://www.komennctc.org/
Wake Tech’s Corporate Solutions Celebrates One Year Anniversary
RALEIGH, N.C. (May 14, 2013) – Wake Tech’s Corporate Solutions is celebrating its one-year anniversary. A year ago this month, Corporate Solutions was created to provide state-of-the-art training, customized to meet the specific needs of corporate clients. Customized training is more effective and efficient; offering companies a greater return on their investment in continuing education for employees. Since its inception, Corporate Solutions’ staff has doubled, ten premier partnerships have been formed and several hundred participants have taken more than 175 classes. Some of the topics covered in these classes include: high level IT training, technical writing, business analytics, project management, medical coding, accounting and leadership skills. Over the last few months, in an effort to familiarize the business community with the new division, the staff has been collaborating with the area’s Chambers of Commerce, economic development professionals and other business resources. In addition, several staff members have become certified to facilitate course work for leading educational providers such as Achieve Global and Development Dimensions International (DDI). Wake Tech’s Corporate Solutions supplements the college’s Business and Industry Services division, which offers customized training for new and expanding businesses that qualify for state-funded training. For more information about the wide variety of training options available through Wake Tech’s Corporate Solutions division, visit corporatesolutions.waketech.edu or contact Lisa Wilson at email@example.com or 919-532-5813.
Corporate Solutions Announces Partnership with Stony Point, Inc.
RALEIGH, N.C. (May 14, 2013) – Corporate Solutions announces its partnership with Stony Point, one of the largest Salesforce training organizations in the world. Salesforce.com is the enterprise cloud computing leader. Their social and mobile cloud technologies—including their flagship sales and Client Relationship Management applications—help companies connect with customers, partners, and employees in entirely new ways. As a premier partner of Corporate Solutions, end user training is designed to help sales, customer service, marketing and business analysts get up to speed on Salesforce by using world class curriculum for both end users and technologists. Stony Point technical training is designed to help people obtain their Administrator, Developer, Sales Cloud and Service Cloud certifications from salesforce.com. To learn more, please visit corporatesolutions.waketech.edu.
King Earns Development Dimensions International Certification
RALEIGH, N.C. (May 13, 2013) – After successfully demonstrating mastery of effective interaction essentials and key principles of leadership; Kelly King is a Development Dimensions International (DDI) Certified Facilitator. Through this certification, Kelly is qualified to deliver nearly 60 DDI courses on leadership distributed among the following areas.
Interaction Management®: Exceptional Leaders . . . Extraordinary Results
• These courses heighten the effectiveness of managers, team leaders, and supervisors.
Interaction Management®: Tactics for Effective Leadership
• These courses provide skills that enable leaders to effectively manage day-to-day interactions.
Interaction Management®: Strategies for Effective Leadership
• These courses help leaders build skills to create a high-performance environment.
Targeted Management®: Components of Effective Leadership
• These courses help leaders develop analysis, planning, and management skills.
Techniques for a High-Performance Workforce®
• These courses are designed to help employees with achieving personal effectiveness and group effectiveness and with getting business results.
• This course helps service providers build skills for exceptional customer service.
If you are interested in learning more about this training, please contact Kelly King at 919.532.5688. About Development Dimensions International (DDI) Since 1970, Development Dimensions International (DDI) has been helping hundreds of corporations around the world close the gap—between where their business needs to go and the talent they must have to take them there—in good times and tough times. DDI’s experience and expertise in talent management is unparalleled:
• Using our world-class learning systems, organizations are developing more than 250,000 better leaders each year.
• More than 3,200 high-quality hiring decisions are made every hour and 20,000,000+ candidates have been successfully screened using our behavioral interviewing, testing and assessment systems.
• Major corporations make crucial promotion and placement decisions for more than 3,000 senior executives each year using our assessment process—in Singapore, Beijing, London, Mumbai, New York and hundreds of other locations around the world.
The numbers are just part of the picture. In an independent survey of senior HR executives, DDI is at the very head of the list of major talent management competitors in terms of breadth of our solutions, our levels of expertise, the quality of our people and services.
Glass Earns Lean Six Sigma White Belt Certification
RALEIGH, N.C. (March 25, 2013) – Jamie Glass recently earned the certification of Lean Six Sigma White Belt which provided Jamie with an introduction to Lean Six Sigma. The training discussed the history, philosophies, techniques, and tools of Lean and Six Sigma. By learning the basic principles, participants are able to understand the methodology and the role employees play in Six Sigma. The White Belt provides an overview of Lean and Six Sigma. This training introduced the tools and techniques to obtain a fundamental understanding of Lean Six Sigma principles; to learn the structure of Six Sigma (DMAIC) and their roles; to learn DMAIC processes; and to minimize waste and resources while increasing customer satisfaction. With this Belt participants are able to begin the journey toward the professional competencies of the Yellow Belt, Green Belt, Black Belt, and Master Black Belt. After obtaining this first level, participants can become a qualified team member of a Green Belt or Black Belt project. White Belt training may not be sufficient for employees directly involved in Six Sigma projects, but it will help other employees understand the basic tools and principles and how the method affects the entire organization. If you are interested in learning more about this training, please contact Lisa Wilson at 919.532.5813.
RALEIGH, N.C. (March 19, 2013) – Lisa Wilson recently earned the certification of Achieve Global Trainer which certifies Lisa to lead Achieve Global’s Leadership and Customer Service series. Lisa met the standards for certification and earned the credentials to conduct these series by successfully completing a four-day workshop followed by a training competency demonstration. The Leadership Series is a comprehensive training system designed to provide a range of critical leadership skills vital to organizational success. The series approaches the organization in four management levels, each requiring a different training application. The levels are divided into skill areas, each containing one or several training modules. The Customer Service Series is an effective blended solution that hones the key skills associates need to own their customers’ experience. Associates own the customer experience when every interaction: * brings value for the customer and the organization. * leaves the customer feeling understood, valued and confident in the organization. If you are interested in learning more about this training, please contact Lisa Wilson at 919.532.5813. About Achieve Global Achieve Global, Inc. is a provider of learning-based solutions, including skills training and consulting services in leadership development, sales effectiveness, and customer service. The company was established in 1998 through the merger of three long-standing companies: Learning International, Kaset International, and Zenger Miller. As of 2012, Achieve Global has a presence in over 40 countries with a staff of more than 1,000 employees and its client base includes more than 400 of the Fortune 500 companies and more than 400 of the European Financial Times 500.
Corporate Solutions Announces New AMA Offerings
RALEIGH, N.C. (January 7, 2013) – Corporate Solutions is proud to announce the expansion of their online offerings. Individuals can now take American Management Association courses through Wake Tech! These self-study courses bring up-to-date, real world solutions for today’s business challenges. You get the latest management information, “how-to” explanations, practical examples, and real solutions to your daily challenges.
Individuals can take classes, at their own pace, in the following areas:
- Negotiation Skills
- Personal Development
- Project Management
- Strategic Planning
- Team Building
- Time Management
To learn more, click here!
Two Attend DDI Event
RALEIGH, N.C. (December 14, 2012) – Lisa Wilson and Kelly King recently attended an event in Charlotte, NC to learn about Development Dimensions International’s newest leadership development innovation, Interaction Management®: Exceptional Leaders series (IM: ExLSM). Development Dimensions International (DDI) is a human resource consulting firm widely recognized for leadership and management training programs that improve employee performance. Their new series IM: ExLSM , an improved version of an existing system, was created to bring frontline leaders to the next level. By offering a powerful blend of learning methods and delivery options, it is designed to be both grounded in time-proven essential skills, and to meet the dynamic training requirements of today’s complex, fast-paced workplace. During the event, Kelly, Corporate Solutions’ Program Manager and Lisa, Business Development Coordinator, learned about DDI® AnyTime, a mobile application which allows learners with smartphones to access course content and job aids at their convenience. Another innovation built into the system is access to an interactive, online simulation of real life situations. The learner engages in a reactive coaching discussion with a team member. As the leader in the situation, the learner uses Key Principles, which are taught in the series, to coach the team member to improve work performance. About the DDI Since 1970, DDI has helped thousands of organizations achieve superior business performance through selecting, developing and retaining extraordinary people. DDI’s two major areas of expertise include: • Helping companies find and hire better people faster. • Building leadership capacity and capability, enabling organizations to meet their current and emerging business needs. DDI’s innovative solutions, including Web-based technologies, are customized to the needs of each client by a team of 1,000 experienced associates in 70 locations around the world. For more information about DDI, visit www.ddiworld.com.
Wilson Earns Designation
RALEIGH, N.C. (December 14, 2012) – Lisa Wilson recently earned the designation of Certified Program Planner through the Learning Resources Network (LERN). To become a Certified Program Planner (CPP), an individual must pass the CPP exam. The CPP is not a license, but a voluntary program recognized by LERN, the leading organization in lifelong learning in the world. The purpose of the CPP is to provide a standard of achievement and excellence in the knowledge of lifelong learning. Lisa achieved the designation after attending LERN’s Annual Conference in Washington, DC last month. Jamie Glass, CPP, Associate Vice President of Corporate Solutions, also attended the conference, which attracted over 900 attendees from 5 countries. About the Learning Resources Network (LERN) LERN is the leading consulting organization in continuing education and the largest association in continuing education in the world. Started in 1974, LERN is a non-profit, tax exempt education organization. Services are provided by 30 staff and consultants across the United States and other countries. Members serve in the LERN leadership, including the Board of Directors. LERN’s mission is to extend lifelong learning to all. They are the authoritative, distinctive source of practical information related to lifelong learning programs. Their slogan is “Information That Works!” For more information,visit www.lern.org. About Wake Technical Community College: Wake Technical Community College serves more than 66,000 students annually with five campuses, two training centers, multiple community sites, and a comprehensive array of online learning options. Wake Tech is fully accredited and offers more than 180 associate’s degrees, diplomas, and certificates that prepare students for university transfer or immediate employment. Wake Tech also offers non-credit continuing education programs: customized workforce training, small business support, public safety officer training, basic skills courses such as English as a Second Language and high school equivalency preparation, and other courses for personal enrichment. For more information, visit www.waketech.edu, www.twitter.com/waketechcc, and www.facebook.com/waketechcc.
Wake Tech Launches New Brand
RALEIGH, N.C. (December 5, 2012) – Many students who attend Wake Tech Community College describe the experience as “life changing.” They say they’ve learned new skills, earned promotions, started their own companies, even found the job of their dreams. They’ve gained confidence and achieved success for themselves, their families, and the community. As Wake Tech prepares for its 50th anniversary, the college is launching a new brand identity to reflect the impact it has had and continues to have on the region. Wake Tech partnered with VisionPoint Marketing of Raleigh to develop the new brand. Working with students, employees, and members of the community, VisionPoint helped Wake Tech identify the attributes that define the college: reputable, passionate, welcoming, high-quality, and most important, life-changing. Those attributes were the inspiration for the new logo and message. When students complete a program of study or earn a degree at Wake Tech, they change their lives and the lives of their families forever – and they have a positive impact on the entire community. The new logo is a torch, suggesting light to lead the way and illuminate the path for students and for the community. The letters “WT” make up the torch, with the lines of the “W” representing the flame and the “T” creating the handle. The logo is accompanied by the tagline, “Lead the way.” “Wake Tech’s new logo signifies a life-changing journey,” says Laurie Clowers, Associate Vice President of Communications. “Wherever you want to go, Wake Tech can help get you there. Our dedicated and passionate faculty and staff are here to lead the way. And all those who embark on such a journey lead the way for themselves, their families, and many others.” Wake Tech has adopted the following brand positioning statement: “Providing higher education, specialized training, and workforce development for the greater Wake County community, Wake Technical Community College changes lives. The college offers high-quality instruction and support for all students, regardless of previous academic achievement or financial situation. Wake Tech’s distinctively passionate instructors and leaders provide a welcoming and supportive environment in which everyone can learn and thrive.” Wake Tech will use the new brand in all advertising, marketing, and institutional publications online and in print. Messaging will reflect the positioning statement and college attributes. Wake Tech’s official colors, blue and gold, and its eagle athletics symbol will remain the same.
Wake Tech to Provide More Customized Training Options for Businesses
College Launches New Corporate Solutions Division
RALEIGH, N.C. (October 17, 2012) – Wake County companies now have a powerful resource for keeping employees’ skills sharp and up to date. Wake Tech’s Corporate Solutions is a newly-created college division that provides state-of-the-art training, customized to meet the specific needs of corporate clients. Customized training is more effective and efficient; offering companies a greater return on their investment in continuing education for employees. “Corporate Solutions can provide training options that are virtually limitless since they are designed by the client – working with our staff – to produce individualized, measurable results,” explains Wake Tech President Dr. Stephen C. Scott. “Training can be delivered in person, in self-paced modules, or online; it can range from professional development to highly-technical skill building.” The new division is led by Jamie Glass, Associate Vice President of Corporate Solutions. A veteran of the community college system, Glass brings 17 years of experience in continuing education to Wake Tech. She has a bachelor’s degree from Methodist University and a master’s from Webster University. She started her community college career at Wake Tech and has held positions at the NC Community College System and Durham Technical Community College. Other staff include Kelly King, Program Manager, a graduate of North Carolina State University and member of the Golden Key International Honour Society; Lisa Wilson, Business Development Coordinator, a graduate of East Carolina University with more than 20 years of experience in business; and Lillian Heaton, Technical Assistant, a graduate of Pfeiffer University. Wake Tech’s Corporate Solutions supplements the college’s Business and Industry Services division, which offers customized training for new and expanding businesses that qualify for state-funded training. For more information about the wide variety of training options available through Wake Tech’s Corporate Solutions division, visit corporatesolutions.waketech.edu or contact Lisa Wilson at firstname.lastname@example.org or 919-532-5813. About Wake Technical Community College: Wake Technical Community College serves more than 66,000 students annually with five campuses, two training centers, multiple community sites, and a comprehensive array of online learning options. Wake Tech is fully accredited and offers more than 180 associate’s degrees, diplomas, and certificates that prepare students for university transfer or immediate employment. Wake Tech also offers non-credit continuing education programs: customized workforce training, small business support, public safety officer training, basic skills courses such as English as a Second Language and high school equivalency preparation, and other courses for personal enrichment. For more information, visit www.waketech.edu, www.twitter.com/waketechcc, and www.facebook.com/waketechcc.